Frequently Asked Questions

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Wanneer wordt mijn pakketje bezorgd?

Leuk dat je een product van Pasper hebt besteld!

Alle bestellingen voor 14.00 uur worden dezelfde dag nog verstuurd met DHL.

De meeste pakketjes worden de volgende dag al geleverd.

In de orderbevestiging per mail staat een track en trace code.

Can I order directly from you?

Are you planning to order more than 20 pieces? Send us a message at info@pasper.nl. Then we will give you a nice discount and we will arrange it 🤗

Are you planning to order less than 20 pieces? Then it's easier to order via bol.com or Amazon ✅

Kan Pasper dezelfde dag ook leveren?

Ja, Pasper verkoopt ook via bol.com. Hier is de levertijd voor 23.59 besteld is de volgende dag in huis. Met bol select kun je het zelfs dezelfde dag nog in huis ontvangen.

Dit is de link naar onze bol.com winkel.

Where can I leave a review?

We are very happy with that! 🤩

You can leave a review in 3 places.

Bol.com

➡️ Leave a review for shower mats

➡️ Leave a review for XL jug

➡️ Leave a review for window films

➡️ Leave a review for toilet roll holders

Amazon.com

➡️ Leave a review for shower mats

➡️ Leave a review for XL jug

➡️ Leave a review for bath mats

Google

➡️ click here

My order is not complete?

Oops, that was not the intention 😮

Send a message to info@pasper.nl. Then we will solve it immediately 🙌🏼

Can I return my order?

Yes of course 😊

You can receive a free return label via bol.com and Amazon in the "orders" section. Returns are always free within 30 days.

Am I entitled to warranty?

Is there anything unusual with the product? And have you used the product normally?

Pasper gives you a 365-day guarantee. Send a photo of the product with your order number to info@pasper.nl.

Then we will look for a solution together 🙌🏼

I have another question?

You are always welcome with your question or feedback with us 🤗

Send a message to info@pasper.nl or call +31629931180.

We're going to do everything we can to solve it. Promised ✌🏼